Right now I am 43 years old. Don’t get me wrong, I’m not complaining!
I ran my thriving beauty business from the age of 25 and now I travel the world helping others do the same.
I don’t have a single regret about being in the industry. I loved everyday of building my business and in return it served me well, bringing me where I am today.
Many of the marketing techniques that I used back in the day are now considered old school. Internet and social media marketing were virtually unheard of for a large portion of that time.
However, I do believe many of these traditional processes still have valid function today, and I would love to share some tips and tricks.
Traditional marketing is all about influence.
Nowadays we hear a lot about influencers. If you are on not on Twitter, Instagram, Facebook etc. and not actively influencing clients, beautybloggers or seeking raving reviews online,then you are behind the times. You may be hurting your beauty business by not blowing your own trumpet.
That’s blogpost for another day.
Today we are talking old school marketing and how it can still rock your beauty world, business and profits!
Salon or spa marketing is all about influencing people who might buy your treatments or products.
You have to convey messages to your clients that they need or must have your latest offerings and time in your spa.
On those days that you have done all your social media and you still have a niggling feeling in the back of your mind that you could be doing more, this might be because you simply want to connect more personally with your clients.
It’s why you came into this industry – to seek relationships with human beings, whilst helping them to become more beautiful and confident.
It’s about communicating with your clients in a deeper, different way,
the same as you communicate with them when you are doing a treatment on them, the personal touch.
It therefore makes sense to carry this onto your marketing to maintain meaningful contact with your current and would be clients.
Everyone loves to be made to feel special.
You can make any client feel special by offering the following marketing. You will make new clients feel wanted and existing ones feel appreciated.
Here are my top old school marketing tips:
* Leaflets and flyers. Get out on foot and put your price-lists through every letterbox in your city or town. This may sound a huge task, but broken down over a long period you can cover this. It’s inexpensive to have flyers printed in large amounts. Handwrite a small incentive on them too.
* Loyalty schemes. Little cards to give out at your reception on payment with let’s say 5 treatments and get the 6th Free will never go out of fashion.
* Radio. Do a roadshow live from from business premises. Offer treatments prizes in return for the first person to come to your salon live and claim. It’s such fun to do too and is not advertising, so free to you.
* Monthly business card draws. Get every client who visits to pop their business card into a box at your reception. Once a month draw out a winner to receive a free treatment. You will have now collected a stash of email contacts and offer them all runner up prizes (small discounts).
* Cross promote with another business. Visit bridal shops for a day and provide free make-up trials. Set up a nail table in a coffee shop and do file and paints, just to showcase your latest colours.
* Give talks at your local high schools and beauty colleges. All young people are potential clients.
* Visit OAP homes and give free hand treatments etc to the residents. It’s a caring and friendly gesture to your community and staff and relatives will remember you too.
* Ask for referrals from your existing clients. Have a friend scheme set up and reward your clients well for helping you. Don’t skimp on a reward here, make it large. New clients are worth their weight in gold.
* Have a reward system for your staff in place for re-bookings. Without incentives your staff can fail miserably. Reward and recognize effort continually.
* Regular nights/days out with your staff and some of your loyal clients will go a long way to building a feeling of belonging. Have these at restaurants, bars, other spas, wherever you feel the favour will be returned and they will bring their business back to you.
For double bubble combine traditional and modern marketing together.
Old school anything is always effective because tried and tested techniques that are being used. However, modern marketing can be faster and more widespread, so combine the two.
Tell everyone on Twitter, Facebook, Instagram etc that you have done a leaflet drop, have a loyalty scheme, have the local radio show coming round – and all of the above tips mentioned.
Do this with pictures pictures as entertaining news, and I can guarantee the combination of old and modern marketing will have clients tripping up on themselves to get through your front door.
Do you apply any traditional marketing techniques in your business?
Will you try any of the above?
I’d love to hear your comments below.