Every therapist must know about difficult days.

Deep breaths therapists, deep breaths! You know how it is on difficult days – clients don’t show up on time, or sometimes not at all!Β Staff phone in sick and your order arrives with half the products missing… Before you know it the card machine is on the blink and you find yourself double-booked with no-one …

Your Key to Success: Know Your Client.

  One essential discipline you need to know is –Β “Know your client!” You think you know your clients already – their likes and dislikes, how they like to be treated, and you definitely know what pleases them.Β This knowledge may be working to some extent, but not every time, and definitely not long-term. To be able …